Data Deletion

What happens

What happens to your information after an in-app deletion request.

Jewekle processes the account and associated personal data in active systems within 30 days. Protected backups expire on their normal cycle and may retain deleted account data for up to 30 additional days.

Deletion in the app

Open Profile → Account. Under Your data, choose Delete your account, then follow the confirmation, password, and any verification prompts. After the app acknowledges the request, choose Done to sign out.

Acknowledgement means the request was recorded, not that deletion is already complete. If the app cannot confirm the request, use Check status when offered.

Read the confirmation carefully. A submitted in-app deletion request cannot be undone through the ordinary app flow.

What the request covers

The request covers your account and associated personal information, including receipt records, preferences, consent decisions, data derived for your account, and request records where applicable. Covered analytics and diagnostic account links are handled according to the retention policy.

Deleting your account does not delete records owned by another person or shared information that lawfully remains for others. User-exported or user-saved backup files are outside Jewekle's control and are not deleted by the account request.

Retention after a deletion request

Jewekle retains personal data only for as long as needed for the purposes described in our Privacy Policy or a service-specific notice, or as required by law. We assess whether retention remains necessary and use the shortest period needed for those purposes in accordance with applicable law. The specific timelines below continue to apply.

Stage or category	Treatment
Request submission	The app acknowledges a recorded request. Acknowledgement and completed deletion are separate stages.
Local account data	After a confirmed in-app submission, locally accessible account data and credentials are removed according to their ownership. Files you saved outside the app remain outside this cleanup.
Active Jewekle systems	Covered account and personal data is processed for deletion within 30 days.
Database backups	Deleted data may remain in a protected snapshot for up to 30 additional days before the backup expires on its normal cycle.
Generic security/server logs	May be retained for up to 90 days, with covered identifying linkage stripped within 30 days.
Sentry diagnostics	May be retained for up to 90 days; covered account linkage is removed within the active-system deletion window.
PostHog product-usage events	Up to 12 months; account linkage is removed or the event is deleted as part of the deletion process described by the Service.

Privacy rights

Read about your rights and choices in the Privacy Policy.