Jewekle 載具
Privacy Policy
Summary
Your information, choices, and the scope of this policy
This policy covers Jewekle 載具, not every future Jewekle product. It explains how we handle account and receipt information, your choices, and your data rights. Website visits and forms are addressed separately below.
Remote product analytics are optional and account-linked rather than anonymous. You can manage applicable choices, export supported account and receipt data, or request account deletion. You can also email us to request access, correction, or a portable export of the data we hold about you. Website visits are addressed separately in Website privacy.
1. Introduction and scope
This Privacy Policy explains how Jewekle ("Jewekle", "we", "us"), an independent software company based in Taiwan, handles personal information when you use Jewekle 載具 and the app-related services expressly covered here (together, the "Service"). It distinguishes the company, the app, and the public website.
This policy does not automatically apply to a future Jewekle product. A future product must identify the policy and permissions that apply to it. Ordinary use of the public website also does not extend receipt-processing permission to the website.
Using the Service does not replace a specific consent where one is requested. Optional analysis and product-usage analytics have separate permissions and are controlled separately from basic account and record access.
How we use personal data
We use personal data to provide and support the Service, manage account access, handle records you provide or authorize, communicate with you, protect the Service and prevent misuse, diagnose crashes and performance problems, and meet applicable legal obligations. Launch updates are sent when you subscribe. We may use personal data for another stated purpose with your consent. Optional processing remains subject to the separate choices described in this policy.
Jewekle uses personal data only on a valid legal basis. Depending on applicable law and the circumstances, this may be your consent, the provision of a service you request, or compliance with a legal obligation.
2. Information we handle
2.1 Account information
When you create or use an account, Jewekle handles the email address and account identifier needed for sign-in, account delivery, support, security, export, and deletion. Account authentication is provided by Supabase.
2.2 Receipt and purchase records
The Service can handle receipt and purchase information that you provide or authorize a connected source to provide. This may include transaction identifiers, dates, seller information, amounts, currencies, item details, and source information.
Information from a connected source is limited to what that source establishes. The absence of a record from a source is not proof that no purchase occurred.
2.3 Preferences and choices
Jewekle may store changes you make to your records, preferences, consent decisions, and settings needed to provide the services you select. These choices are used for their selected purposes.
2.4 Product usage and diagnostics
With analytics consent, Jewekle may send account-linked product-usage events to PostHog. These events use a pseudonymous account identifier; they are not anonymous and are not used for cross-app tracking. The event design is intended to exclude receipt contents, merchant names, and amounts.
Sentry may receive account-linked crash and performance diagnostics, including device and operating-system information. Diagnostic data is filtered to limit exposure of receipt or account content. Diagnostics are separate from optional analysis of your records.
2.5 Device access and files
Access to a device camera or media library requires the relevant permission for an action you choose. The app does not request contacts, calendar, microphone, advertising identifier, or device location access.
Information can still appear in a record, selected file, message, or field you provide even when an operating-system permission is not requested. Only share information you intend to provide.
2.6 Jewekle website privacy
The public website offers a launch-update signup and a contact form. When you subscribe, we use your email address to send news about the public availability of Jewekle 載具. Submitting the signup is your choice to receive those updates; it does not create an app account or enable app analytics. You can unsubscribe using a link in an update or contact privacy@jewekle.com.
The contact form collects your name, reply email, selected inquiry category, subject, message, and any images you choose to attach. We route them to the inbox for your selected category and use them to respond. Contacting us does not subscribe you to launch updates. Only attach images you intend to share with us.
Resend processes form email delivery and the launch-update contact list. Your subscription address is kept while you subscribe; contact messages and attachments are kept as needed to handle the inquiry and applicable obligations. Requests to access, correct, or delete website information can be sent to the privacy address above.
Cloudflare delivers and protects this website. Its Turnstile security check helps prevent automated form abuse and processes technical browser and request information. The site does not add a first-party analytics or advertising tracker or store a language-preference cookie. Email links elsewhere on the site open your email application. Do not send passwords or authentication links.
Your light or dark theme choice is saved in this browser’s local storage so it is remembered on your next visit. We do not store form drafts or attachments in local storage.
3. Processing and storage
Account and receipt information may be processed on your device and by the service providers listed below, as needed to provide and support the Service.
Authorized service providers and operational administrators may access information as needed to provide, secure, and support the Service.
Storage and access protections vary by data type. Credentials and other account information do not all use the same protections. No single storage control provides complete protection.
4. Optional processing and product analytics
With the relevant permission, the Service may analyze saved receipt information and your corrections to help you understand your records. Estimates are identified as estimates.
Pausing or revoking that permission stops new optional analysis and publication. It does not disable access to or management of existing records, exports, or your data rights.
Product-usage analytics require a separate choice. Consent for analytics does not authorize optional analysis of receipt information, and permission for that analysis does not by itself authorize PostHog analytics.
Information you deliberately share may be visible to the people you authorize. Review the selected information before sharing.
5. Automated processing
The Service uses automated processing to organize and analyze information you provide. Automated results remain limited by the available records and do not by themselves establish your intentions, identity, health behavior, or personal circumstances.
Your corrections and accepted processing instructions are account-specific choices; they are not used to train a shared model.
Personal receipt data is not provided to a general-purpose external AI provider under this policy. Before introducing such processing, we will update this policy and the service inventory and obtain the required legal basis or consent.
6. Services and connected providers
The current service inventory includes:
- Supabase — account authentication, storage, and related account services.
- Sentry — scrubbed crash and performance diagnostics.
- PostHog — consent-gated, account-linked product-usage events.
- Connected receipt or e-invoice sources — including Taiwan MoF when you use the applicable connection or source. Independently governed services process their own registration and source data under their terms.
- Apple or Google — distribution and platform services if you obtain the app through their stores. Their platform handling is governed independently.
- Cloudflare — delivery and protection of the public website.
You choose which receipt provider to connect and may disconnect it at any time. We do not share data with connected invoice providers beyond what is required to authenticate API requests.
7. Retention
Jewekle retains personal data only for as long as needed for the purposes described in our Privacy Policy or a service-specific notice, or as required by law. We assess whether retention remains necessary and use the shortest period needed for those purposes in accordance with applicable law. The specific timelines below continue to apply.
| Category | Retention commitment |
|---|---|
| Active account and receipt data | Kept while the account is active and as needed to provide the Service, subject to your controls and applicable law. |
| Account deletion | A valid request is processed against active Jewekle-controlled account systems within 30 days. See the deletion guide for scope and status. |
| Encrypted database backups | Deleted on the normal backup cycle; deleted account data may remain in a protected backup for up to 30 additional days. |
| PostHog product-usage events | Up to 12 months; account linkage is removed or the event is deleted as part of the deletion process described by the Service. |
| Sentry crash and performance reports | Up to 90 days; account linkage is removed within the active-system deletion window. |
| Generic security and server logs | Up to 90 days; identifying linkage is stripped within 30 days where covered by the deletion commitment. |
| Support, privacy, security, and legal correspondence | Kept as needed to handle the request, protect the Service, meet applicable obligations, and maintain an appropriate record of the communication. |
Files you exported or backed up to storage you control are outside Jewekle’s reach and are not removed when the account is deleted.
8. Your rights and choices
Subject to applicable law, you have the right to access the data we hold about you, correct inaccurate data, request deletion of your account and associated data within 30 days, and receive your data in a portable format on request. You may withdraw analytics consent at any time.
For questions about exercising these rights, contact privacy@jewekle.com. We may require proportionate identity verification before acting. Your rights are not limited to the controls available in the app, and nothing in this policy waives rights provided by applicable law. Deletion and retention details are in the Data Deletion guide.
Managing your information
You can manage optional processing permissions separately. The rights and contact information above remain available regardless of which account controls are provided. See the Data Deletion guide for information about in-app deletion and retention.
9. Security
Jewekle uses layered safeguards for data transport, storage, access, and account protection. No single control provides complete protection. See Jewekle 載具 Security.
10. Children
Jewekle 載具 is not intended for users under 13, or under 16 where that higher age applies for data-protection consent. Users under the age of majority should use the Service only with the involvement and permission required in their jurisdiction. Jewekle does not knowingly collect personal information from a child in violation of applicable requirements.
If we learn that a child has provided personal information without appropriate parental or guardian consent, we will take reasonable steps to remove that information and terminate the associated account. Records you provide can incidentally describe other people; that does not make those people account users.
11. Changes to this policy
We may update this policy when the Service, service inventory, law, or operating practices change. The “Last updated” date identifies this version. We will provide notice appropriate to the significance of a material change through an available channel, and obtain consent before a new use where applicable law requires it.
Prior versions may be requested through the privacy contact.
12. Contact
For privacy questions, rights requests, or complaints, email privacy@jewekle.com. Product support is available at support@jewekle.com. We will do our best to respond as soon as we can.